Shipping & Return Product
FREE SHIPPING FOR POLITIX PLUS MEMBERS
We offer FREE delivery on all orders within New Zealand for POLITIX Plus members, no minimum purchase. Orders will be charged a flat rate of $9.95 for non POLITIX Plus members.
NZ customers are eligible for returns within 30 days of receiving your online order. Conditions apply, so shop at our NZ website to find NZ Shipping and NZ Returns info.
- Rural and remote areas may take longer.
- We must have your complete and correct addresses, including a company name where necessary, and at least one contact telephone number.
- To guarantee delivery, there must be someone to receive the goods between 9am – 5pm.
- Please note: We do not deliver to PO BOX addresses.
- If goods you have ordered are out of stock, you shall be notified as soon as possible. Your payment will be immediately refunded to your credit card.
FLAT-RATE SHIPPING AROUND THE WORLD
Over 25 destinations. Easy flat-rate delivery. Visit our Shipping Page to see what countries we deliver to.
Need to return outside of AU? Contact us within 30 days of receiving your online order to arrange a credit note or refund (exchange unavailable, orders will be refunded upon return). Conditions apply, so check out our Returns page for the full policy.
OUR CHANGE OF MIND POLICY
At POLITIX, we are happy to offer you an exchange or credit note for change of mind on most full price and reduced merchandise. The following change of mind timeframes apply:
- In-store: 30 days from date of purchase
- Online (Australia and NZ): 30 days from date of delivery
- Online (International): 45 days from order placement.