NEED AN EXCHANGE?
ORDER NUMBER. : {ORDER_NO}
ORDER DATE : {ORDER_DATE}
SHIPPING ADDRESS:
{CUSTOMER_NAME}
{SHIPPING_ADDRESS}
Nice one, your Politix Online order is here.

This little piece of paper is your handy EXCHANGE FORM. If you need an exchange, read on...

CHANGE YOUR MIND OR SIZE?

No problem, we’re happy to exchange within 14 days of the delivery date, in line with our returns policy.

For our full returns policy, visit https://www.politix.com.au/returns.html

YOU CAN EXCHANGE ITEMS PURCHASED ONLINE BY:

1. Going in store

Bring your item(s) and proof of purchase (original order confirmation emailed at time of purchase) to any POLITIX retail store (excluding Myer and David Jones).

Find your nearest Politix store: https://www.politix.com.au/stores

2. By post

Fill out this EXCHANGE FORM. Post back your item to us with this EXCHANGE FORM attached. You can post it via your local post office using a trackable service.

3. Using Parcel Point

Parcel Point is a trackable returns service, open 7 days a week. Fill out this EXCHANGE FORM, attach it to your item, go to https://parcelpoint.com.au/politix and follow the steps to book your exchange.

Address your exchanges to:
POLITIX ONLINE
18 Ellis Street
South Yarra VIC 3141
AUSTRALIA

We aim to have your return request processed ASAP. You’ll be notified as soon as your request is processed.

How to fill out this EXCHANGE FORM:

In the “EXCHANGE / ONLINE CREDIT DETAIL” section below, fill out:

1. Quantity Returned
2. Reason Code
3. Your comments for exchange or online credit request

If you’ve received Wrong, Damaged or Faulty items

Please contact Politix online customer service straight away.

REASON CODE
1 Wrong size 3 Item not as described
2 Change of mind 4 Other
(please note in comment section)
{TABLE_LINE_ITEM}
NOTE: Multiple items in one order may be split across multiple deliveries.
Call us: 0800 POLITIX (0800 765 484)
Check out our very helpful FAQs: www.politix.com.au/faqs
www.politix.com.au
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